The indispensable health care manager :
Leebov, Wendy.
The indispensable health care manager : success strategies for a changing environment / Wendy Leebov, Gail Scott. - 1st ed. - San Francisco, CA : Jossey-Bass, c2002. - xvi, 267 p. : ill. ; 24 cm. - The Jossey-Bass health care series .
Rev. ed. of: Health care managers in transition / Wendy Leebov, Gail Scott. 1990.
Includes bibliographical references and index.
Beyond the willing and able manager -- From provider orientation to customer obsession -- From silo thinking to organizational perspective -- From directing to coaching -- From status quo to courage, risk, and change -- From busyness to results -- From telling to facilitating dialogue -- From protecting turf to building relationships -- From function manager to business leader -- From employee-as-expendable to employee-as-precious -- From pressure and overwork to balance and perspective -- Becoming the indispensable, gratified manager.
0787961019 (alk. paper)
2001007677
Health services administration.
Administrative Personnel--United States.
Health Services Administration--United States.
Organizational Innovation--United States.
RA 971 / .L37 2002
The indispensable health care manager : success strategies for a changing environment / Wendy Leebov, Gail Scott. - 1st ed. - San Francisco, CA : Jossey-Bass, c2002. - xvi, 267 p. : ill. ; 24 cm. - The Jossey-Bass health care series .
Rev. ed. of: Health care managers in transition / Wendy Leebov, Gail Scott. 1990.
Includes bibliographical references and index.
Beyond the willing and able manager -- From provider orientation to customer obsession -- From silo thinking to organizational perspective -- From directing to coaching -- From status quo to courage, risk, and change -- From busyness to results -- From telling to facilitating dialogue -- From protecting turf to building relationships -- From function manager to business leader -- From employee-as-expendable to employee-as-precious -- From pressure and overwork to balance and perspective -- Becoming the indispensable, gratified manager.
0787961019 (alk. paper)
2001007677
Health services administration.
Administrative Personnel--United States.
Health Services Administration--United States.
Organizational Innovation--United States.
RA 971 / .L37 2002