TY - BOOK AU - Wallace,Harvey AU - Roberson,Cliff TI - Written and interpersonal communication: methods for law enforcement SN - 9780131597198 AV - HV 7936.C7 W3 2009 PY - 2009/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Communication in police administration KW - Communication in law enforcement KW - Interpersonal communication N1 - Includes bibliographical references and index; The need for effective communication -- Oral versus written communication -- The communication process -- Improvement of communication -- Special communications issues -- Communicating in public -- Basic reports -- Drafting affidavits and the use of reports in court -- Questioning -- Interviewing and interacting with victims of crime -- Interviewing as an art -- Hostage negotiations -- Law enforcement records UR - http://www.loc.gov/catdir/toc/ecip0723/2007029639.html ER -