TY - BOOK AU - Solomon,Michael R. AU - Marshall,Greg W. AU - Stuart,Elnora W. TI - Marketing: real people, real choices SN - 9780132176842 AV - HF 5415.35 .S6 2012 PY - 2012/// CY - Boston PB - Prentice Hall KW - Marketing KW - Vocational guidance N1 - Includes index; Welcome to the world of marketing : create and deliver value -- Strategic market planning : take the big picture -- Thrive in the marketing environment : the world is flat -- Marketing research : gather, analyze, and use information -- Consumer behavior : how and why we buy -- Business-to-business markets : how and why organizations buy -- Sharpen the focus : target marketing strategies and customer relationship management -- Create the product -- Manage the product -- Services and other intangibles : marketing the product that isn't there -- Price the product -- Old and new media : from one-to-many to many-to-many -- One to many : advertising, public relations, and consumer sales promotion -- One to one : trade promotion, direct marketing, and personal selling -- Deliver value through supply chain management, channels of distribution, and logistics -- Retailing : bricks and clicks ER -