TY  - BOOK
AU  - Hargie,Owen
TI  - The handbook of communication skills
SN  - 0415359104 (hbk.)
AV  - BF637.C45 H284 2006
PY  - 2006///
CY  - London, New York
PB  - Routledge
KW  - Psychological aspects
N1  - Includes index
UR  - http://www.loc.gov/catdir/toc/ecip061/2005028329.html
ER  -