Service intelligence : improving your bottom line with the power of IT service management / Sharon Taylor.
Material type: TextPublication details: Upper Saddle River, NJ : Prentice Hall, c2012.Description: xi, 184 pISBN:- 9780132692076
- 0132692074
- HD9696.67.A2 T39 2012
Item type | Current library | Call number | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|
General circulation | Main Campus Library General Stacks | HD 9696 .67 A2 T39 (Browse shelf(Opens below)) | Available | amm | 2015/004704 |
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