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	1.	The successful marketing plan : a disciplined and comprehensive approach Roman G. Hiebing, Jr., Scott W. Cooper. by Hiebing, Roman G Cooper, Scott W Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill. : NTC Business Books, c1997 Availability: Items available for loan: Main Campus Library (1)Call number: HF 5415.13 .H5 1997. Place hold Add to cart (remove)
	2.	No cover image available Influence of customer retention process on profitability in the banking industry: a case of Kenya Commercial Bank James Mwithia Muriera by Muriera, James Mwithia Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2015 Availability: No items available. Add to cart (remove)

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