TY  - BOOK
AU  - Ortiz,Chris A.
TI  - The psychology of lean improvements: why organizations must overcome resistance and change the culture 
SN  - 9781439878798 (hardcover : alk. paper)
AV  - HD58.8 .O78 2012
U1  - 658.5/03 23
PY  - 2012///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Organizational change
KW  - Lean manufacturing
N1  - Includes index; Includes bibliographical references and index; The psychology of change -- Leading the lean journey -- The psychology of waste -- The psychology of dysfunction -- Making change happen with 5S -- Making change happen with Lean -- Keeping the Lean fire going; License restrictions may limit access
UR  - http://www.columbia.edu/cgi-bin/cul/resolve?clio9500584
ER  -