South Eastern Kenya University

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Social media audit [electronic resource] : measure for impact / Urs E. Gattiker.

By: Material type: TextTextPublication details: New York : Springer, c2013.ISBN:
  • 9781461436027
  • 1461436028
Subject(s): LOC classification:
  • HM742 .G37 2013
Online resources:
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Holdings
Item type Current library Call number Status Date due Barcode
General circulation General circulation Main Campus Library General Stacks HM742 .G37 2013 (Browse shelf(Opens below)) Available 2016/017777

Includes index.

Introduction -- Cost analysis: idtentifying direct and indirect social media costs -- Preparing for the social media audit -- Scope and focus of the social media asudit -- Development and management of the process -- Governance, compliance and maintenance of the process -- Evaluating the process : quality assurance -- Continuous improvement -- Conclusions.

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